WILL OUR NEXT LEADERS BE AI?
Artificial intelligence (AI) is at the core of nearly all modern organisations, but before we allow the machines to overtake us, leaders must prioritise human decision making or risk collapse.
In today’s digital era, leadership is increasingly being both enabled and challenged by new technology. In particular, AI has shown potential to complete a variety of tasks rapidly and efficiently and is fast becoming a new business operational foundation.
This means AI is dominating everything leaders do as it becomes tied to the core of organisational operating models, defining how companies realise and execute innumerable tasks.
From a consumer perspective, it is easy to see AI working through personal assistants, such as Apple’s Siri, Microsoft’s Cortana and Amazon’s Alexa. All of these systems learn from user behaviour to serve them more effectively, a development which has also become the norm at an industrial level.
AI overtakes mundane tasks
A wide-range of tasks and jobs have been taken over by AI through advances in programming and software, although the essential paradox remains – what is problematic for humans is relatively easy for AI, and what is difficult for AI can be much easier for humans.
Virtually all major credit card companies now use AI for fraud detection and surveying multiple data inputs, ranging from security cameras and telephone calls, through to almost all other internet activities, as machines look for patterns on a mass scale that humans are likely to miss or ignore.
Apr-Jun 2023 Issue
Henley Business School