EVOLVING ROLE OF THE CIO
RC: How has the role of the Chief Information Officer (CIO) emerged and developed over the last 10 years? What remit and responsibilities are typically associated with the role today?
Groce: Ten years ago we developed the ‘CIO-2010’ model predicting the maturing of the CIO role from a model focused on technology support and delivery to the emergence of the CIO as a business leader and business enabler. In addition to traditional CIO ‘utility’ and ‘service’ responsibilities, the CIO grew to adopt other functions, often due to the fact that the CIO was the single executive with operating responsibilities across all geographies and across all lines of business. The role expanded to include both technology and operations in some companies, and full ‘shared services’ in others.
Dixon: The model has further progressed as the CIO-2020 grows even broader. The CIO of tomorrow is responsible for the most critical functions in the corporation. Big data, digital, cloud and security are innovation topics in most all industries, and the CIO has historically directed all of these functions.
Davis: Pinpoint the critical change-oriented projects within any company, and you will see technology at the epicentre of each and every one. The CIO role has grown; it has progressed and evolves further as the CIO plays an increasingly active leadership role across all business activities and plans. The CIO is now an equal partner, co-creator and enabler of business strategies and initiatives.
Oct-Dec 2014 Issue