MANAGING RISK IN AI
R&C: Could you provide an insight into the growing appetite among companies for integrating artificial intelligence (AI) solutions into their existing operational processes?
Tyler: Although artificial intelligence (AI), machine learning (ML) and robotic process automation (RPA) are all hot topics for businesses right now, human error is the most common cause of a cyber attack nowadays, and the ability to reduce this as much as possible is the key to securing your business. Businesses are looking to adopt technology that seeks to detect unknown attacks and add new rules to continually improve its defences.
Moura Da Luz: AI is not a new concept by any means, but we are seeing more and more companies looking to incorporate AI technology into their processes. The fact that AI can perform difficult tasks faster and usually more efficiently is a major pull for businesses, not to mention at a lower cost.
Reid: Even though we are seeing a real shift in the industry toward technology solutions, from a talent perspective, making the correct personnel hire to implement these changes is often overlooked. To fully integrate a new technology, you need someone with the requisite experience of the system or the new processes to get it up and running smoothly.
Webber: Many companies seem to be making this shift into using innovative technologies for several reasons, whether that is from a desire to keep up with their competitors or for the supposed ease that implementing these technologies will create. At a recent conference focused on data protection and information security, AI was at the top of the agenda, so the industry is definitely heading in this direction. The big question now is: how do companies armour themselves against the potential risks that come with implementing AI systems?
Apr-Jun 2020 Issue
FourthLine